Key Facts About Maine PLC
- There are six Maine offices in our network, including two service centres in London and our regional service centres in Birmingham and Manchester
- We are a completely independent provider in the marketplace.
- We continually seek to innovate — for example we were first to offer 24/7 online service support, remote diagnostics & proactive e-maintenance
- We have installed or manage over 10,000 machines in the UK
- Faults are a fact of life; however our team of service engineers maintains 97% uptime across our entire machine base
- We listen to our customers. One reason why our national call centre is manned by our trained in-house team — guaranteeing you will always speak to us (not a recording or an outsourced service)
- Our engineers respond within just 4 hours (from when your call is logged, not from when our operator calls you back - there is a difference!)
- We take quality management very seriously (ISO 9001)
- We are environmentally responsible, continually finding new ways to reduce the environmental impact of our own and our customers' operations (ISO 14001)
Custom House
Gloucester Road
Croydon
08709 088 099
No comments:
Post a Comment