Service covers the following
- All Parts and Labour Toner (genuine parts only)
- Remote diagnostics & proactive e-maintenance monitoring
- Over 90% first time fix rate
- Average response times under 4 hours (under 2 hours within central London, central Birmingham & central Manchester)
- Regular preventative maintenance
- Loan replacement equipment
What this means for you
- Local service centres, offering you "on your doorstep" support and consistent faces for continuity of care
- Industry leading response times and first time fix rates
- Motivated and knowledgeable people
- Instant access to spare parts
- Support calls answered instantly — less time on the phone when booking service calls
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