Peace of mind You can relax. When choosing Maine plc you are placing your care in the hands of one of the UK's most experienced service teams. We are a national account support agent for Ricoh UK & HP Service Partners, and arguably the most experienced eCopy and managed print support team in the United Kingdom.
Maine > Support Support Infrastructure UK wide service cover with offices in London, Birmingham & Manchester Average of 10 years experience per engineer Microsoft MCP, MCSE, MCSA All engineers are HP Canon, Ricoh, Kyocera, Uniflow, Safecom, eCopy, & INVU certified Dedicated IT & Software Support Centres in London, Manchester & Birmingham Service Covers the following UK wide service cover with offices in London, Birmingham & Manchester Average of 10 years experience per engineer Microsoft MCP, MCSE, MCSA All engineers are HP Canon, Ricoh, Kyocera, Uniflow, Safecom, eCopy, & INVU certified Dedicated IT & Software Support Centres in London, Manchester & Birmingham All Parts and Labour Toner (genuine parts only) Remote diagnostics & proactive e-maintenance monitoring Over 90% first time fix rate Average response times under 4 hours (under 2 hours within central London, central Birmingham & central Manchester) Regular preventative maintenance Loan replacement equipment Maine > Support What this means for you Local service centres, offering you "on your doorstep" support and consistent faces for continuity of care Industry leading response times and first time fix rates Motivated and knowledgeable people Instant access to spare parts Support calls answered instantly — less time on the phone when booking service calls
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